Last updated: July 2026

In Dentulum, we are committed to protecting the privacy and security of our patients’ and visitors’ personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website.

Who are we?

Dentulum is a dental clinic committed to providing professional, high-quality dental care. Our website is designed to provide information about our treatments, make it easy for patients to contact us, and allow them to schedule appointments.

Information We Collect

We may collect information when you:

• Fill out a contact form.
• Schedule an appointment.
• Please contact us by email or WhatsApp.
• Sign up to receive promotions or information.
• Leave comments on our website (if this feature is enabled).

The information may include:

• Full name.
• Phone number.
• Email.
• Information related to the requested inquiry.
• IP address.
• Browser used.
• Date and time of access to the site.

Comments

When visitors leave comments on the website, we collect the data displayed on the corresponding form, as well as their IP address and browser information, to help detect spam.

If you use the Gravatar service, an anonymized version of your email address (a hash) may be sent to that service to verify whether you have a registered account. You can view Gravatar's privacy policy at:

Privacy Policies

Once your comment is approved, the associated profile picture will be visible to the public.

Images and Multimedia Files

If you upload images to the website, we recommend that you remove any location information (GPS EXIF data) before uploading them, as other visitors could download those images and extract that information.

Use of Cookies

Our site uses cookies to improve the user experience.

Cookies may be used to:

• Remember your preferences.
• Stay logged in (when applicable).
• Improve the site's performance.
• Analyze browsing statistics.
• Optimize our services.

You can configure your browser to reject cookies; however, some features of the site may not work properly.

Embedded content from other websites

Our site may include embedded content such as:

• Videos.
• Maps.
• Publications.
• Social media.
• Images.

This content behaves the same way as if the user were visiting the source website directly.

These sites may collect information, use cookies, and track user interaction in accordance with their own privacy policies.

How We Use Your Information

The information collected may be used for:

• Schedule appointments.
• Respond to requests for information.
• Provide patient care.
• Send appointment confirmations.
• Announce promotions or new services.
• Improve our website.
• To comply with legal obligations.

Dentulum does not sell or market its patients' personal information.

Who We Share Your Information With

We will only share information when necessary to:

• To comply with legal obligations.
• Comply with requests from the relevant authorities.
• Technology providers necessary for the operation of the website (hosting, email, security systems, or analytics).

If you request a password reset (if the site has a private area), the IP address may be included in the recovery email.

Information Retention

We will retain personal data only for as long as necessary to:

• To provide our services.
• Follow up on requests.
• Comply with legal and tax obligations.
• Resolve disputes.
• Ensure the security of the website.

Posted comments and their metadata may be retained indefinitely to facilitate the automatic approval of future comments.

Information Security

We implement administrative, technical, and physical measures to protect information against:

• Unauthorized access.
• Disruption.
• Disclosure.
• Loss.
• Misuse.

Although we make reasonable efforts to protect your data, no transmission over the Internet can be guaranteed to be completely secure.

User Rights

You may request at any time:

• Access your personal data.
• Correct incorrect information.
• Update your information.
• Request the deletion of your information when legally applicable.
• Object to the processing of your data.
• Withdraw previously granted consent.

To exercise these rights, you may contact us via:

Email: dentulumofical@gmail.com

Phone: 984 269 4431

Data Transfer

Dentulum will not transfer your personal data to third parties other than those mentioned in this policy, except when there is a legal obligation to do so or when it is necessary for the provision of our services.

Where Your Data Is Sent

Comments posted on the website may be reviewed using automated spam detection services to protect the security of the site and our users.

Changes to This Privacy Policy

Dentulum may update this Privacy Policy at any time to reflect changes in the law, technology, or our services.

The current version will always be available on our website.

Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

Dentulum Dental Clinic

Phone: 984 269 4431

Email: dentulumoficial@gmail.com

Address:
Edificio S79, Local 2 Calle Sagitario Oriente, esquina con Centauro Norte Manzana A 100
C.P. 77760, Tulum, Quintana Roo

Website: https://dentulum.mx